Privacy Policy
3 August 2024
Mackay Tutoring is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988.
Information We Collect
About Parents or Guardians
We collect the following personal information from parents or guardians:
- Names
- Phone numbers
- Email addresses
We use this information to contact you regarding the tutoring of your child or children. We collect this information through email or messaging services.
About Students
We collect the following personal information about students:
- Names
- Year levels
- Subjects for tutoring
- Email addresses
- Past and ongoing achievement levels
We collect this information from students or parents, including through school report cards and assessment results passed onto us. We also gather some data through our own assessment tasks, which may be conducted face-to-face or online.
We use email addresses to communicate with students when necessary. We use all other information to tailor our tutoring services for each student.
How We Use Your Information
We use your personal information to:
- Communicate with parents, guardians and students about tutoring sessions and related matters
- Assess students and plan tutoring sessions based on students’ needs
- Maintain records of students’ progress and achievements
Protection of Your Information
We take reasonable steps to ensure that your personal information is secure. All data is stored securely online and, where applicable, by educational assessment providers. We ensure that data is stored within Australia and protect it from misuse, interference, and loss.
Access and Correction
You have the right to request access to your personal information or to request corrections if the information is inaccurate, incomplete, or outdated.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the date of the latest update will be indicated at the top of this policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.
